Returns Policy
Given the nature of vintage watches, we strive to provide an accurate description of each timepiece's condition and functionality to the best of our knowledge. Unless otherwise specified in the listing, all components of the watch are considered original. Three Hands Vintage does not provide mechanical guarantees regarding the movement, accuracy, or waterproofing of vintage watches.
You will have a 3-day inspection period for your watch. If you are not satisfied, please notify us immediately via email to obtain a refund or store credit authorization before shipping the watch back to us. You may choose either a refund, minus a 10% restocking fee, or store credit for the full value of the timepiece (excluding shipping fees). Please retain all received shipment materials during this time, and we will send you a FedEx shipping label for the return. The buyer agrees to assume any risks in shipping. International shipping must be paid for by the buyer and sent via fully insured priority international delivery. International buyers assume additional risks due to restrictions on shipping high-end watches to the U.S. from foreign countries and will be responsible for any taxes or customs fees incurred.
We will conduct a thorough inspection of any returned item, including watch straps and accessories. If the watch or item is returned in its original condition, we will issue either a refund, minus a 10% restocking fee (if applicable), or offer store credit for the full value, excluding shipping costs. Refunds or store credits will be processed once the item has been received and inspected. No refund or store credit will be issued after the 3-day inspection period ends.